Privacy Policy
Privacy Policy Last updated: 09/04/2026
10 Dyslexia and Literacy (“I”, “me”, “my”) is committed to protecting your privacy. This policy explains how I collect, use, store, and protect personal information when you use my services or visit my website.
Information.
1. Information I may collect: Parent/guardian contact details (name, email address, phone number) - Child’s name, age, school year, and relevant educational information - Assessment results, screening data, and tutoring notes - Website usage data (cookies, analytics) - Any information you choose to share during enquiries or consultations.
2. How I Use Your Information
Your information is used to:- Provide tutoring, screening, and assessment services - Communicate with you about appointments, progress, and support - Maintain accurate educational records - Improve my services and website - Meet legal, safeguarding, and administrative obligations I do not sell or share your information with third parties for marketing.
3. Lawful Basis for Processing
I process personal data under: Contract – to deliver the services you have requested - Legitimate interests, for educational record‑keeping and service improvement - Consent for optional communications - Legal obligation safeguarding, tax, and financial record requirements.
4. Data Storage and Security
I take appropriate technical and organisational measures to keep your data secure. This includes encrypted digital storage and, where applicable, locked physical storage. Only authorised individuals involved in delivering services have access to your data.
5. How Long I Keep Data
Educational records: up to10 years
Enquiries: up to 12 months
Financial records: 6 years (legal requirement) After these periods, data is securely deleted or destroyed.
6. Your Rights. You have the right to:- Access the personal data I hold about you - Request corrections to inaccurate information - Request deletion of your data (where legally appropriate) - Withdraw consent at any time - Complain to the Information Commissioner’s Office (ICO) if you have concerns.
7. Cookies and Website Analytics
My website may use cookies or analytics tools to improve user experience. You can adjust your browser settings to refuse cookies if you prefer.
8. Contact and Privacy enquires
Contact For privacy enquiries or data requests, please contact Samantha Brookes – Dyslexia and Literacy Email: info@10dyslexia.com
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
Privacy Policy - the basics
Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.
Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.
What to include in the Privacy Policy
Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.
To learn more about this, check out our article “Creating a Privacy Policy”.